Never Fear, IT Is Here
It, as in “information technology,” of course. Your IT Help Desk is here to resolve your issue as quickly and efficiently as possible–within 48 hours, to be precise.
After you submit a request, you will receive an email confirmation with a ticket number and a link to track the status of your request. If you have any additional information regarding this issue, please reply to the confirmation email.
If you prefer, you can also email your request directly to the IT Help Desk: firstname.lastname@example.org.